Your personal data matters to us. This policy explains exactly what information sportsbook collects, why we collect it, how we use it, and the rights you hold as a user.
Our Commitments
Six core principles that guide every data decision sportsbook makes on behalf of Filipino players.
All data transmitted between your device and sportsbook is protected by SSL/TLS encryption. This applies to account login, deposits, withdrawals, and every page you visit on the platform.
We collect only what is genuinely needed to run your account, verify your identity, and comply with legal obligations. If something isn't necessary, we don't ask for it.
Your personal information is never sold to third parties for advertising, marketing, or any other commercial purpose. Your data exists to serve your account — not to be monetised elsewhere.
We collect identity documents as part of our KYC process. This protects both you and the platform from fraud and ensures your funds are returned to the right person during withdrawals.
You can access, correct, and request deletion of your personal data at any time by contacting sportsbook support. Account closure requests are handled in line with our data retention policy.
sportsbook is built for Filipino players. Data processing practices are designed with the Philippine Data Privacy Act (Republic Act 10173) framework as the governing standard for player rights.
Note: This Privacy Policy applies to all users of the sportsbook platform. By registering an account, you acknowledge that you have read and understood how your personal data is handled as described here.
sportsbook ("we", "us", "the Platform") takes data privacy seriously. This Privacy Policy explains how we handle personal information collected from users ("you", "the Player") when you use the sportsbook website and gaming services.
This policy is written to be clear and readable — not buried in technical language. If something is unclear, our FAQ covers common questions, and you can always reach us directly at the contact details at the end of this document.
sportsbook operates in compliance with applicable Philippine data privacy standards. The Republic Act 10173 (Data Privacy Act of 2012) provides the foundational framework for how we think about and manage the personal information of Filipino players.
We collect personal information in several ways — directly from you when you register, through your use of the platform, and through automated technical systems. Here's a breakdown:
| Category | Examples | How Collected |
|---|---|---|
| Registration Data | Full name, date of birth, mobile number, email address | You provide this when signing up |
| Identity Documents | Government-issued Philippine ID, passport | Submitted during KYC verification |
| Financial Data | Deposit and withdrawal history, payment channel used (GCash, Maya, bank transfer) | Generated through account transactions |
| Gaming Activity | Bets placed, games played, session duration, wins and losses | Automatically recorded on the platform |
| Device & Technical Data | IP address, browser type, device model, operating system | Collected automatically via server logs |
| Communication Data | Support messages, feedback you submit | When you contact us |
We do not collect sensitive personal information beyond what is needed for identity verification — such as biometric data, political opinions, or health data.
Every piece of data we collect has a specific purpose. Here are the primary reasons:
We do not use your personal data for automated decision-making that produces significant legal effects without human review.
sportsbook does not sell your personal information to third parties. We share data only in the following limited circumstances:
Any third party with access to your data is contractually required to protect it and use it only for the purpose it was shared.
Protecting your data is a core part of how sportsbook is built and operated. The measures we use include:
No online system can guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable Philippine law and take immediate steps to contain and remediate the incident.
We keep your personal data for as long as your account is active and for a reasonable period afterwards to meet legal, financial compliance, and dispute resolution obligations.
Specifically:
When data is no longer needed and retention obligations have been met, it is securely deleted or anonymised.
As a sportsbook player and a data subject under Philippine law, you have the following rights regarding your personal information:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete personal information in your account.
Request deletion of your personal data, subject to our legal retention obligations.
Object to the processing of your personal data for specific purposes where permitted by law.
Receive your personal data in a structured, commonly used format where technically feasible.
Lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated.
To exercise any of these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
sportsbook is strictly for players aged 21 and above. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that an account has been created by someone under 21, the account will be closed immediately and any personal data associated with it will be deleted in accordance with this policy.
If you believe a minor has registered on sportsbook, please contact us at [email protected] so we can investigate and act promptly.
sportsbook may update this Privacy Policy from time to time. When we make changes, the revised version will be published on this page with an updated date at the top. For significant changes, we will make reasonable efforts to notify registered players via their registered email address or through a notice on the platform.
Continued use of sportsbook after a policy update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.
For any questions, concerns, or requests related to your personal data and privacy on sportsbook, please reach us at:
For related reading, see our Terms & Conditions and Responsible Gaming pages.